SPEAKERS

Shane Bennett is a Principal in Theft, Fraud & Abuse on Target’s Cyber Defense team.  He has worked at Target for 36 years. After spending time in several Store roles, Shane served the next 29 years of his career in Assets Protection.  During that time, he held several leadership roles in the field and at headquarters.  In his last role in Assets Protection, he was the Director of Assets Protection Field Investigations where he led the strategy and teams at Target addressing Organized Retail Crime (ORC) impacting Stores and Supply Chain.  In May of 2023 he transitioned to Target’s Cybersecurity team. He is currently responsible for ORC Strategy and Partner engagement for the Theft, Fraud & Abuse teams in Cyber Defense at Target.

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Shane is a board member of the California Organized Retail Crime Association, a member of the Retail Industry Leader’s Association/National District Attorney’s Association (NDAA) Retail Crime Advisory Board and an active member of the Retail Industry Leader’s RILA Crimes Against Business Committee.

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​Shane holds a B.S. in Law Enforcement from Minnesota State University.

Ryan is a nationally-recognized writer, director, and communications specialist who creates advertising and strategy for leading companies, campaigns and causes.  A partner at Consensus, his clients include numerous publicly-traded corporations, industry groups, party caucuses and political campaigns.

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Ryan’s work includes award-winning corporate TV spots and hundreds of ads for successful campaigns across the country—from Florida, North Carolina, Alabama, and Arkansas to Minnesota, Connecticut, Kentucky, and Virginia.  Ryan’s ads have also headlined The Drudge Report, scored millions of hits on YouTube, and earned coverage from Fox News, MSNBC, The Hill, RealClearPolitics, and many other national outlets.

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In 2014, Ryan published a book on generational politics with Post Hill Press.  Upon its release, the new title quickly shot to the top of Amazon’s National Politics, Elections and Commentary sections. Ryan has also periodically written for national news outlets, including the Daily Caller, CNS News, and Townhall.com.  As an accomplished spokesman and ghostwriter, his work has appeared in most major print outlets in Florida, including the Tampa Bay Times, the Miami Herald, and the Orlando Sentinel.

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Over the years, Ryan has served as spokesman for national organizations, statewide campaigns, and publicly-traded companies, appearing on Fox News and other notable TV and radio outlets.  He’s also a frequent public speaker on corporate media management, ad creation, and topical political subjects.  His work includes numerous published print and scholarly articles as well as documentary directing credits.

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Prior to joining Consensus Communications, Ryan was executive director of Florida’s historic Vote No on 4 campaign in 2010—a $16 million statewide campaign that transformed a 30-point deficit into a 2-to-1 victory.  He is also a veteran of Mel Martinez’s successful U.S. Senate bid in 2004 and an alumnus of his Senate staff.

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In 2012, Ryan was honored as one of the Orlando Business Journal’s “40 under 40.” He attended Rollins College on a full academic scholarship and graduated with a BA in Political Science.

Chris founded The Howes Group in 2001 after years of successful government affairs work at both the state and municipal levels. For the last 23 years he’s been a top-tier contract lobbyist on behalf of dozens of associations and corporations, and has stood on the front line of the biggest legislative battles at the Colorado State Capitol. From the “beer wars” to internet sales taxation to the INFORM Act, Mr. Howes has successfully navigated the toughest legislative issues for the Colorado Retail Council. He possesses an institutional knowledge that informs successful strategy and possesses a well-honed ability to leverage his relationships with legislators to the benefit of his clients.

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Mr. Howes earned his bachelor’s from St. Lawrence University in upstate New York, and his master’s degree from Tufts University in Medford, Massachusetts. In 1997, he left the East Coast for the snow-capped mountains of Colorado and began his fruitful career in Colorado politics. Outside of the state capitol, Mr. Howes loves watching all-things-sports and enjoys trying out his self-proclaimed “master chef” skills on gracious dinner party guests, but loves nothing better than golfing with friends in the Colorado sunshine.

Jon Hurst has served as President of the Retailers Association of Massachusetts (RAM) since 1990.  As CEO of the 4,000-member statewide trade association, Hurst manages the member services, education and public affairs of the organization. RAM was organized in 1918 as the Voice of Retailing in Massachusetts, and today represents stores and restaurants of all types and sizes.

Hurst also serves as Chairman of the Board of the MA Retail Merchants Workers Compensation Group, Inc., a non-profit group organized by RAM in 1991.  He also heads the Retailers Association of Massachusetts Health Insurance Cooperative, the first non-profit small business health insurance cooperative authorized in 2012 by the state.

Hurst has served on various state advisory boards, including roles with the Economic Development Planning Council, the Statewide Healthcare Quality Advisory Committee, the Health Policy Commission Advisory Council, the Governor’s Merged Market Advisory Committee, the Unemployment Trust Fund Commission, and the Workforce Competitive Trust Fund Advisory Committee.

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Hurst has served on numerous non-profit boards, including the Beverly YMCA, Beverly Main Streets, the National Retail Federation, and also served as Chairman of the National Association of State Retail Association Executives.  Prior to serving at RAM, Hurst worked in public affairs roles for the Hershey Foods Corporation and the Ohio Council of Retail Merchants, as well as at the Ohio House of Representatives.

Hurst graduated from the Ohio State University in 1981.  Hurst and his wife Jan have three grown sons and reside in Beverly, Massachusetts.

Nicholas Infante is Vice President of State and Local Government Relations for Walmart, Inc. He leads the state and local lobbying, local land use approvals, state and local public relations and reputation campaigns for Walmart across the U.S. Nick oversees a team of 20 public affairs professionals who share the responsibility for shaping Walmart’s Political Strategy at the state and local level.

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Nick began his Walmart career in 2006 as an Sr. Manager managing the state of Michigan. Since that time, he has held many successful leadership roles in Corporate Affairs for Walmart, Inc. In 2020 he was promoted to VP of State and Local. Previously, Nick was a Michigan contract lobbyist and Director for the Michigan Association of Realtors.

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​Nick holds a Bachelor of Arts degree from Michigan State University. In his free time Nick enjoys traveling to new countries and playing tennis and golf. Nick is a native of Michigan and currently resides in Bentonville, Arkansas with his wife, Amanda and their two children, Davis and Maddy.

As President & CEO of the Illinois Retail Merchants Association (IRMA), Rob brings 29 years of experience to the Association.

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Rob joined the IRMA staff in 1994, coordinating IRMA’s government relations efforts. In that capacity, he also served as the legislative coordinator for the Illinois Food Retailers Association and the Midwest Hardware Association. Additionally, he had the responsibility for IRMA’s membership development efforts.

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n 2012, Rob was named Executive Vice President and assumed the position of President & CEO on Jan. 1, 2014.

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Rob currently serves on the Employment Security Advisory Board to the Illinois Department of Employment Security, the Illinois Workers’ Compensation Advisory Board to the Illinois Workers’ Compensation Commission, the Illinois Attorney General’s Franchise Advisory Board, the Illinois Department of Public Health’s Food Safety Advisory Committee and the Illinois Department of Commerce and Economic Opportunity’s Low-Income Energy Assistance Program Policy Advisory Council. In 2009, Rob was appointed by then-Governor Pat Quinn to serve on the temporary Pension Systems Modernization Task Force.

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​He is a graduate of Illinois State University. Rob is a native of Chicago and long-time resident of Jacksonville where he and his wife, Lori, reside. They are the proud parents of four.

Bryan Lindsay is a Major Crimes Investigations Manager at Walgreens.  He has been with Walgreens since 2012 and has worked in field asset protection focused on investigations, profitability, security, safety and resiliency.  In his current role, Bryan is responsible for development and execution of Walgreens nationwide strategy to combat Organized Retail Crime (ORC).  His responsibilities also include investigating major crimes committed against the business such as ORC, serial robbery/burglary and fraud.

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Before joining Walgreens, Bryan worked at the Gastonia Police Department in North Carolina.  During his time there, he served in various capacities, including patrol, community policing and SWAT.  As a detective, he specialized in financial and electronic crimes, including ORC.  Bryan was also a member of the Secret Service Charlotte Metro Electronic Crimes Task Force.

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Bryan holds the position of Vice President of Retail for the Ohio Regional Organized Crime Coalition (OROCC).  He earned his Bachelor of Arts degree in Sociology-Criminology from Ohio University.

Jill McCormack is the director of state government affairs at the National Association of Chain Drug Stores with current responsibilities in Pennsylvania, Minnesota, Michigan Ohio, Kentucky, Maryland, West Virginia, and Virginia.

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Jill previously worked as government affairs associate for Malady & Wooten, LLP, in Harrisburg, Pennsylvania, where she represented the Pennsylvania Association of Chain Drug Stores and various other health care-related entities. Prior to that, she served for 13 years as Legislative Director for the former Leader of the Pennsylvania Senate, where she had the privilege of working on the Senate Floor with responsibilities to the entire caucus.

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Jill received her bachelor’s degree from Bloomsburg University and her M.A. in American Studies from Pennsylvania State University. She currently resides in Harrisburg, Pennsylvania.

As SVP, Global Operations & Transformation at Blackhawk Network (BHN), Cara Renfroe has executive oversight of the organization’s Supply Chain, Fulfillment, Merchandising, Customer Support, Account Management, Procurement, International Operations, and Transformation functions. She is a seasoned technology and business professional with deep experience in operations, enterprise systems implementation, product management, business operations, and strategy.

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Cara has held progressively increasing leadership roles at BHN, across operations, technology, and product. Prior to BHN, she spent many years in the retail industry at Macy’s and Mervyns LLC as a Corporate Buyer.

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Cara holds a B.A. in Business from the University of Oregon.

Kevin Paul Scott has traveled to six continents and spoken to leaders from more than 100 countries.  Kevin co-founded the leadership consultancy ADDO (which is Latin for Inspire). ADDO developed Coca-Cola Leader Lab, Chick-fil-A Leader Academy, and the Baltimore Ravens Leadership Institute; ADDO helps companies build brands from the inside out. Over the last several years, Kevin has worked with FIAE, FMI and several state associations, as well as individual grocers to help them attract, retain, and develop top talent.

R. Scott Shalley currently serves as President & CEO of the Florida Retail Federation (FRF). For over 80 years FRF has served as the voice of Florida’s immense retail industry. As President & CEO, Mr. Shalley maintains responsibility for all areas of FRF operations including oversight of Georgia Retailers, FRF Services, FRF Realty and other related ventures. He joined FRF in 2017 and has over 30 years of experience in lobbying, association management and private sector business management.

Prior to joining FRF, Mr. Shalley served as Executive Director of the Florida Association of Counties. He has worked extensively with lawmakers and government agencies throughout Florida, Georgia and Washington, D.C.  Mr. Shalley previously served as Vice President/Director of Business Management for an internationally recognized bridge engineering firm. His responsibilities included contract negotiation and business development throughout the United States as well as in South America and Saudi Arabia.

Mr. Shalley is a lifelong Florida resident, and a graduate of Florida State University.

Matthew Shay is president and CEO of the National Retail Federation, the world’s largest retail trade association. He serves as chief advocate and spokesman for the nation’s largest private-sector industry employer, responsible for supporting more than one in four U.S. jobs — 55 million working Americans — and generating $5.3 trillion in annual GDP. He is a frequent guest on CNBC, Fox Business Network and Bloomberg Television.

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Since his arrival in 2010, Shay has transformed NRF into Washington’s most powerful voice supporting the retail industry. Under his tenure, membership and revenue have more than doubled and the organization’s influence has grown significantly in Washington, across the United States and globally. He has led the organization to new levels of effectiveness on policy issues, increasing awareness of the industry’s economic impact and expanding political engagement. Shay has also been at the forefront of shifting and framing the narrative about the current state of retail, particularly its digital evolution and vibrant, multichannel future.

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Shay previously served as president and CEO of the International Franchise Association. During his time as CEO, IFA adopted an aggressive public policy agenda that led to a series of initiatives to restore much-needed credit to cash-strapped retail and other franchise businesses during the last recession.

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He has been recognized by CEO Update as the 2020 Trade Association CEO of the year and by Association TRENDS as the 2019 Association Executive of the year. Shay serves as chairman of the U.S. Chamber of Commerce Association Committee of 100, and is a member of the board at the U.S. Chamber and So Others Might Eat. He also served as chairman of the ASAE Board of Directors from 2017-2018.

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Shay is a graduate of Wittenberg University in Springfield, Ohio, and The Ohio State University College of Law, and holds a master’s degree in business administration from the Georgetown University McDonough School of Business. He also holds an honorary doctor of humane letters from Wittenberg University and an honorary degree of professional designation in merchandise marketing from the Fashion Institute of Design and Merchandising.

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Shay and his wife Allison live in Arlington, Va., with their three children.

Jon is President of Florida Retail Federation Services, the for-profit subsidiary of the Florida Retail Federation (FRF). He is responsible for the day-to-day operations of their merchant services (FRF Bankcard) and insurance services (FRF Insurance) businesses.

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Jon has over 25 years of experience in the financial industry, beginning with a five-year tenure in banking and transitioning into over two decades in merchant services. In addition to his work in the credit card industry, Jon is a licensed commercial insurance agent in both Florida and Georgia with a specialization in the workers compensation sector.

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His career has been dedicated to helping small businesses navigate the complexities of payment processing and financial transactions, ensuring they have the tools and support needed to succeed.

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Jon is a graduate of Gustavus Adolphus College and resides in Tallahassee, FL. He has been with the Florida Retail Federation for eighteen years.

Deborah serves as Senior Executive Vice President and General Counsel of the Retail Industry Leaders Association (RILA) and President of the Retail Litigation Center (RLC), an independent 501(c)(6) association with its own membership and governance functions. The Retail Litigation Center reflects the voice of the retail industry in the judicial branch and develops litigation strategies to influence the arc of the law as it relates to issues of greatest importance to the retail community. The RLC participates as amicus curiae in twenty cases before the U.S. Supreme Court and other significant federal and state courts each year.  The RLC also has a Defense Division through which the Center convenes retail corporate litigators to identify and curtail litigation ‘waves’ impacting the retail industry.

As the Litigation Counsel for the Retail Litigation Center, Larissa collaborates with retail and law firm members to develop forward-thinking strategies to combat meritless mass action litigation. Larissa has experience practicing at an AmLaw100 law firm and as Director of Employment Litigation for a Fortune 500 company.